General Terms And Conditions

Payment terms
All prices mentioned in our online shop are final prices.
Until pending payment in full is received, goods purchased remain the property of STOWA.

Dispatch services
For shipments within Germany: up to a total order amount of 300,- EURO we charge 4,95 EURO shipping costs. From a total order value of 301,- EURO shipping within Germany is free of charge. If you choose "payment in advance" in our online order form, we wait for the incoming payment and send the ordered goods afterwards.

Invoices issued within the European Union are stating a total amount including VAT.

Invoices to Switzerland are issued excluding legal German VAT. Please note, that you are going to be charged by FedEx for swiss VAT, customs fees and duties when the watch is entering Switzerland.

Invoices to countries outside of Europe are issued excluding legal German VAT. The country-specific VAT, customs fees and duties is issued directly by FedEx by the parcel entering your home-country.


For every new purchased watch we grant legal warranty of 2 years.
Warranty contains the remedy of all defects, which are free of charge and referable to material or production defects. Defects and damages on the watch or the strap/bracelet, which are attributable to inappropriate handling or signs of wear, are not covered by our warranty.

Shipping cost
Encludes shipping, packing and insurance.

Right of withdrawal / cancellation
In the case of non-availability of goods both parties have the right to cancel a purchase.

Right to return unsatisfactory products
Purchased and obtained goods can be returned within 14 days from day of receipt and without giving reasons for the return.

The keeping of this term and decisive date is the date of sending and return. Goods for return need to be sent to following address: Tempus Arte GmbH & Co. KG - STOWA, Rastatter Straße 29, 75179 Pforzheim, Germany. 
In case of an effective cancellation, already received payments need to be refunded by both parties. For any worsening of the goods, STOWA reserves the right to charge for compensation. This can be avoided by not taking the goods in use or to refrain handling which might affect the value of the purchased goods.
Quotations without obligation. 

Subject to goods being unsold.

Do you have any questions?

Do you have any questions?

We are here for you.

0049 7231 20444-00 (Monday to Friday, 9 am - 4:30 pm)

[email protected]