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Right of Revocation

You have the right to withdraw this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days starting with the date on which you or a third party named by you - which is not a carrier – has taken possession of the last goods or the last delivery or the last piece.

To exercise your right of revocation you must inform us, STOWA GmbH & CoKG, Gewerbepark 16, 75331 Engelsbrand, tel.: 0049 (0) 7082 - 93060, telefax: 0049 (0) 7082 - 93062, E-Mail:, of your decision to withdraw from this contract by means of a clear statement (eg. mail, fax or email). You may use the below listed sampel withdrawal form which is however not mandatory. In order to observe the revocation period it is sufficient that you send your communication concerning the exercise of the withdrawal before the withdrawal deadline.

Effects of Revocation

If you withdraw from this contract, we will return all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen another type of delivery other than the favourable standard delivery offered by us) immediately and at latest within fourteen days from the date on which the notice your cancellation of this contract is received by us. For this return payment, we use the same method of payment that you used for the initial transaction, unless we explicitly agreed we you otherwise; in any case you will not be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have proven evidence that you have returned the goods, whichever is the earlier.

In any case, you immediately have to return the goods to us but not later than fourteen days from the date on which you notified us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days.

You bear the cost pertaining with the returning of the goods.

You only need to pay for any diminished value of the goods, if the deterioration in value due to a not necessary to ascertain the nature, characteristics and functioning of the goods is to be lead back to.


Special Notes

The revocation is not applicable for the shipment of goods which have been produced according to customer's specification or are an explicit product made according to the customer's special requirements or goods which are not possible to return due to the condition of the goods or because they are rapidly spoiled or their date of expiry was exceeded.



      Sample Form for Revocation

Sample Form for Revocation

(If you would like to withdraw the contract, please fill in the form and return it:)

Stowa GmbH & Co.KG
Gewerbepark 16
75331 Engelsbrand,
Fax: 07082/ 93062

I/we (*) herewith withdraw the contract concluded by me/us (*) for the purchase of the following goods:

(Here, please describe the goods exactly)

Ordered on … (*)/received on… (*)

Name of consumer:

Address of consumer:

Signaturie of consumer (only in case of written form):

Date and place:

(*) Please delete as applicable.